# Talkalytics > Voice intelligence platform that replaces surveys with 60-second voice feedback, delivering prioritized actions, emotional insights, and ROI models for experience and growth teams. Talkalytics captures voice responses across 46+ emotions and 57+ languages, then turns open-ended feedback into clear execution plans, revenue models, and retention strategies. ## Pages - [Home](/): Voice intelligence for experience and growth. - [Company](/company): Mission, values, and the team behind Talkalytics. - [Book a Demo](/book-demo): Schedule a conversation with the Talkalytics team. - [Blog](/blog): Articles on voice feedback, AI research, and customer experience. - [Case Studies](/case-studies): Results from real-world voice feedback programs. - [Answers Hub](/answers): Direct answers to the most common Talkalytics questions. ## Solutions - [Experience Intelligence](/solutions/experience-intelligence): Map and improve customer experiences with voice signal. - [Sponsorship ROI & Renewals](/solutions/sponsorship-roi-renewals): Prove and grow sponsorship value. - [Journey Intelligence](/solutions/journey-intelligence): Understand end-to-end customer journeys. - [Brand Trust & Perception](/solutions/brand-trust-perception): Track brand health through voice. - [Employee Listening](/solutions/employee-listening): Capture workforce sentiment and ideas. - [Product Voice of Customer](/solutions/product-voice-of-customer): Prioritize product improvements from user feedback. ## Roles - [Customer Experience](/roles/customer-experience): Reduce churn and improve CX with voice feedback. - [Commercial Revenue](/roles/commercial-revenue): Increase revenue with customer-led insights. - [Sponsorship Partnerships](/roles/sponsorship-partnerships): Measure partnership impact and renewals. - [Marketing & Brand](/roles/marketing-brand): Strengthen brand and campaign performance. - [Product & UX](/roles/product-ux): Build products people love with voice feedback. - [People & HR](/roles/people-hr): Improve employee experience and retention. ## Industries - [Sports](/industries/sports): Voice intelligence for sports teams and venues. - [Live Events](/industries/live-events): Capture attendee sentiment at scale. - [Hospitality](/industries/hospitality): Improve guest experience across properties. - [Airlines & Airports](/industries/airlines-airports): Travel experience and loyalty insights. - [Healthcare](/industries/healthcare): Patient experience and compliance-ready feedback. - [Financial Services](/industries/financial-services): Build trust and reduce friction in financial services. ## Voice Analytics - [Why Voice](/voice-analytics/why-voice): The advantages of voice feedback over text. - [Voice Analytics](/voice-analytics/voice-analytics): How Talkalytics analyzes voice responses. - [Voice vs Text](/voice-analytics/voice-vs-text): Compare voice and written feedback. - [Voice of Customer Analytics Platform](/voice-of-customer-analytics-platform): What a VoC analytics platform is and how Talkalytics' voice-first approach delivers themes, emotion, and ROI usually within 24 hours. - [Voice Surveys](/voice-surveys): How AI voice surveys replace typed forms with 60-second spoken responses, and how Talkalytics turns them into themes, actions, and ROI. - [Voice of Customer for Events and Venues](/voice-of-customer-for-events-and-venues): How events, stadiums, festivals, airports, and hotels capture real guest voice in the moment and turn it into themes, emotion signals, and sponsor-ready ROI. ## Compare - [Compare Talkalytics](/vs): Hub page comparing Talkalytics to Medallia, Qualtrics, Verint, SurveyMonkey, Sprinklr, and Listen Labs. - [Talkalytics vs Medallia](/vs/medallia): How Talkalytics' voice-first approach compares to Medallia's enterprise experience management suite. - [Talkalytics vs Qualtrics](/vs/qualtrics): How Talkalytics' voice-first approach compares to Qualtrics' survey-first experience management platform. - [Talkalytics vs Listen Labs](/vs/listen-labs): How Talkalytics' in-the-moment voice feedback compares to Listen Labs' AI-moderated research interviews with recruited participants. - [Talkalytics vs Verint](/vs/verint): How Talkalytics' voice-first VoC compares to Verint's contact-center interaction analytics and workforce-engagement suite. - [Talkalytics vs SurveyMonkey](/vs/surveymonkey): How Talkalytics' voice-first, managed insight compares to SurveyMonkey's self-serve, survey-first form builder. - [Talkalytics vs Sprinklr](/vs/sprinklr): How Talkalytics' voice-first VoC compares to Sprinklr's unified customer experience management suite for social, care, and digital channels. - [Talkalytics vs InMoment](/vs/inmoment): How Talkalytics' voice-first VoC compares to InMoment's multi-channel Experience Improvement (XI) suite. - [Talkalytics vs Chattermill](/vs/chattermill): How Talkalytics' voice capture and analysis compares to Chattermill's AI analytics layer over existing text feedback. - [Talkalytics vs CustomerGauge](/vs/customergauge): How Talkalytics' voice-first VoC compares to CustomerGauge's account-based NPS tied to B2B retention and revenue. ## Learn - [What Is a Truth Booth?](/learn/what-is-truth-booth): Overview of the premium offline activation. - [How to Measure Sponsorship ROI](/learn/how-to-measure-sponsorship-roi): Methodology and metrics for sponsorship value. - [Voice Feedback vs Surveys](/learn/voice-feedback-vs-surveys): Why voice outperforms traditional surveys. - [What Is Emotion AI?](/learn/what-is-emotion-ai): Introduction to emotion detection and its use cases. - [Voice Survey Response Rates](/learn/voice-survey-response-rates): What response and completion rates to expect from voice surveys vs email and SMS. - [How to Run a Voice Survey](/learn/how-to-run-a-voice-survey): Step-by-step guide to designing, deploying, and analysing a 60-second voice survey. - [How to Choose Voice Survey Software](/learn/how-to-choose-voice-survey-software): Buyer's guide covering capture, emotion, languages, speed, and outputs. - [Sponsorship ROI Measurement Framework](/learn/sponsorship-roi-measurement-framework): Practical five-step framework for measuring sponsorship ROI, and where voice feedback fits. - [Sponsorship ROI Metrics](/learn/sponsorship-roi-metrics): The brand, emotional, and commercial metrics that actually prove sponsorship ROI, and how to capture them. - [What Is Voice of Customer (VoC)?](/learn/what-is-voice-of-customer): Plain-language guide to what VoC means and how to run it well. - [Emotion AI vs Sentiment Analysis](/learn/emotion-ai-vs-sentiment-analysis): How sentiment polarity and emotion detection differ, and when each matters. - [Best Voice of Customer Platforms](/learn/best-voice-of-customer-platforms): Practical overview of VoC platform categories and how to choose. - [NPS vs Voice Feedback](/learn/nps-vs-voice-feedback): How NPS and voice feedback compare, and why the strongest programs use them together. - [Medallia Alternatives](/learn/medallia-alternatives): Honest roundup of the main Medallia alternatives and who each fits best. - [Qualtrics Alternatives](/learn/qualtrics-alternatives): Honest roundup of the main Qualtrics alternatives and who each fits best. - [SurveyMonkey Alternatives](/learn/surveymonkey-alternatives): Honest roundup of the main SurveyMonkey alternatives and who each fits best. - [Verint Alternatives](/learn/verint-alternatives): Honest roundup of the main Verint alternatives and who each fits best. - [InMoment Alternatives](/learn/inmoment-alternatives): Honest roundup of the main InMoment alternatives and who each fits best. ## Research - [The State of Voice Feedback 2026](/research/state-of-voice-feedback): Evidence roundup of published third-party research on voice, surveys, and emotion, with response-rate benchmarks and the business case for capturing emotion. ## Legal - [Privacy Policy](/docs/privacy-policy): How Talkalytics collects, uses, and protects data. - [Terms & Conditions](/docs/terms-and-conditions): Terms of service for using Talkalytics. - [Cookie Policy](/cookies): Information about cookies and tracking. ## Optional - [Truth Problem](/blog/truth-problem): The cost of asking the wrong question. - [Friction Tax](/blog/friction-tax): Why survey friction destroys response quality. - [Executive Signal](/blog/executive-signal): Turning voice data into board-ready insights.